Shipping policy

At Summit Rescue Systems, we build our kits and mounting systems to be dependable, organized, and ready for the environments they’re designed for. Below you’ll find information about shipping, product warranty coverage, and returns.

SHIPPING

Orders are typically processed and shipped within 3–5 business days unless otherwise stated on the product page.

Custom, modified, or made-to-order products may require additional processing time. If an order requires additional time, we’ll communicate the expected timeline as soon as reasonably possible.

Orders are shipped to the address provided at checkout. Please verify your shipping information before completing your purchase.

Once an order has been handed over to the shipping carrier, Summit Rescue Systems is not responsible for carrier delays, lost or stolen packages, weather-related delays, or other circumstances outside our reasonable control. If your package appears to be lost or arrives damaged, contact us and we’ll work with you to determine the appropriate next steps.

Customers are responsible for ensuring that the shipping address provided at checkout is accurate. Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.